Wallcovering insights

• Hanging instructions are included with each roll, we recommend checking these with your installer before commencing the installation.
• Ensure you have enough rolls to complete the job; check for damages and ensure they have the same batch reference.
• Determine whether the wallcovering is ‘paste the paper,’ ‘paste the wall,’ or ‘pre-pasted’.
• Check the direction of the design against the pattern book, as some will come off the roll ‘upside down,’ and whether the paper needs to be ‘reverse’ hung.
• Ensure walls are properly prepared before installation. For example, walls should be clean, firm, dry, and free from dust or a history of dampness.

It is essential that no more than one roll (one to two drops) is hung and checked for faults before continuing (any faults will be obvious). If faultless, we recommend that the installer and client approve this initial roll before proceeding to hang the paper.

Any faults identified can be easily addressed by the supplier and full recovery will be covered, however, the supplier is not liable for faults if more than one roll is hung.

Manufacturing faults can include:

• Shading across the roll
• Missing print
• Paper not matching due to faulty trim
• Colour transfer
• Uneven embossment of the paper

For further information please refer to our wallpaper warranty.

Wallcovering durability specifications are noted on the label around the roll and can be spongeable, washable, or scrubbable. Refer to our article How to maintain and care for your wallcoverings for more information about each classification.